This Privacy Policy describes how OpenGym Platforms LLC ("OpenGym Platforms," "we," "us," or "our") collects, uses, and shares information about you when you visit our websites, use our products, or otherwise interact with our services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, such as when you contact us, request information, or communicate with our team. This may include your name, email address, organization, and the contents of your messages. We also automatically collect certain technical information, such as device type, browser, IP address, and usage data, through cookies and similar technologies.
2. How We Use Information
We use the information we collect to operate, maintain, and improve our Services; respond to inquiries and provide support; communicate with you about products, features, and updates; analyze usage and trends; and protect the security and integrity of our platforms.
3. How We Share Information
We do not sell your personal information. We may share information with service providers who perform services on our behalf, when required by law or to protect our rights, and in connection with a business transaction such as a merger or acquisition. Any such partners are bound by appropriate confidentiality and security obligations.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS / Text Messaging and Mobile Information
We offer text messaging (SMS) for purposes such as two-factor authentication (2FA), account login and registration verification, and service-related notifications. When you provide your mobile number and opt in to receive text messages, you consent to receive SMS messages from us related to those services. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. These providers are permitted to use this information only to deliver our messaging services and are bound by appropriate confidentiality and security obligations.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices and Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below. You may also manage cookie preferences through your browser settings.
8. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. Where our products coordinate youth sports participation, account creation and consent are handled by a parent, guardian, or authorized organization.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@opengymplatforms.com.